World Backup Day, celebrated annually on
March 31, is a timely reminder of the importance of taking effective measures
that can make all the difference when a data loss incident strikes. It is also
a good time to pause and reflect on the rising tide of threats that
organizations, notably those operating in critical industries, face in
cyberspace.
It is a safe bet to say that Hippocrates
didn’t expect the wisdom of the oath named after him to extend nicely to
cybersecurity one day. And yet, thousands of years later, many security
practitioners will probably swear by one of the dicta contained in modern
versions of the physicians’ pledge, namely that “prevention is preferable to
cure”.
Nevertheless, as threats are constantly
evolving and become more pervasive, incident response and recovery are
increasingly jostling for the attention of organizations’ cyber-defenders.
Indeed, the threat landscape gives a sense that security ills are sometimes
well-nigh unavoidable. Given our reliance on technology, having a plan for how
to respond when the chips are down has never been more important.
In information security, best practices in
preparations for a possible emergency include implementing a robust plan for
data backup and recovery. World Backup Day, celebrated since 2011, helps raise awareness
of the fact that a data loss event can cost people and organizations dearly.
The causes of such incidents clearly run the gamut and include a hardware or
system failure, a human error, a malicious insider, and a cyberattack.
To be sure, there is also the possibility of
a physical disaster. However, compared to, say, fire or flood, cyber-incidents
– especially of a malicious bent – pose a range of specific challenges for both
detection and recovery. To begin with, it may not even be immediately obvious
that something is amiss. Also, the actual extent of the damage or the timing of
the intrusion may not be immediately apparent. The risk of a contagion
spreading to other systems is yet another of a number of challenges that
cybersecurity incidents bring.
Whatever the cause of the incident, an
organization needs to restore the lifeblood of its operations – its
mission-critical data – in order to begin a recovery. The journey to restoring
the organization’s vital functions begins with a pre-purchased ticket, which in
this case is a robust backup of its data.
Indeed, reconstituting lost or corrupted
data, especially business-critical data, can be a matter of survival
for any business. In critical infrastructure, the stakes are particularly high.
For services that are essential for the functioning of entire societies, even
short-term disruptions can have particularly dire ramifications.
Critical data, critical infrastructure
The financial services sector, which is part
of the critical infrastructure, is facing a plethora of specific and palpable
cyber-risks. In a world where criminals usually follow the money, cyberattacks
against financial institutions come thick and fast and in many forms and sizes.
Adversaries are well resourced, organized, persistent – and often successful.
To blur the threat picture further, insiders and third-party service providers
with privileged access represent a threat in their own right, whether acting
out of malice or negligence.
Attacks on banks may not necessarily involve
“only” cyber-heists, however. There is another – and no less insidious – threat
that involves attempts to harm the integrity or availability of data. These
onslaughts are aimed at data corruption or at shutting out access to data
altogether.
Many organizations in critical industries admit to facing attacks that are aimed at file deletion or
manipulation. In the financial services sector, one worry is that this could involve
large-scale data manipulation or sabotage of critical customer and business
account data. In addition, networking giant Cisco recently sounded the alarm on an emerging type of attack that seeks to wreck
backups and safety nets needed by organizations in order to restore their
systems and data after an incursion.
Throwing a lifeline
Now, suppose that an information storage
disaster hits a bank’s data center and things go so spectacularly awry
that not even standard backup plans and recovery procedures are able to restore
normal service promptly. Such an attack would normally involve data concerning
account records; if these data are inaccessible, clients could effectively
become locked out of their money.
While this nightmare scenario may strike a
chord only with survivalists, preparations for any imaginable adverse turn of
events are at the heart of standard business continuity and disaster recovery (BC/DR) plans,
whether they involve physical, virtual or cloud-based environments.
Securing some of the most valuable
information in the digital age obviously requires a multi-layered approach. To
bolster their data resilience and recovery capabilities in the face of
increasing threats, it turns out that banks and other financial firms in the
United States are adding another layer of data protection in addition to their
standard backup and recovery playbooks.
As part of our marking of World Backup Day,
we will look at the extra precautions that they are taking in Part 2 of our article.